Before you book, a few answers.

No — most clients are out. Leave a key, use a keysafe or let a neighbour in, whatever you would rather. We record the arrangement for every visit.

Yes. Every cleaner is DBS-checked before their first visit, and Brightloom carries public liability cover. We can show both before you book.

Regular cleaning keeps on top of everyday rooms. A deep or end-of-tenancy clean goes further into ovens, windows, skirting, grout and the build-up a weekly visit does not need to touch. First cleans are usually timed as a deeper visit.

Yes — tell us at booking if your pet needs a little space or a closed door while the clean is underway, and we will note it on the visit.

Yes — there is no lock-in contract. Tell us as early as you can so the cleaner's time can be released or moved.

The instant-quote calculator gives you a starting range from rooms, clean type and extras. It cannot see the condition of a home, so the final price is confirmed after a quick look or call.

Whichever you would rather. We can bring our own products and equipment or use yours if you prefer particular ones.

Yes — ovens, carpets and inside windows can be added to a clean or booked on their own. Select them as extras in the quote tool.